About Us
Providing compassionate, personalized care and support to empower individuals in living their best lives.
Empowering lives through compassionate, tailored care
At My Help, our mission is to provide the highest standard of care and support for the elderly. We aim to promote their overall well-being, independence, and dignity, ensuring they live fulfilling and meaningful lives.
What began as a small team blossomed into a trusted family of over 200 dedicated professionals, united by a singular mission: to provide exceptional in-home and community-based services.
My Help is a provider of exceptional aged care services where we believe in the transformative power of compassionate and personalised care.
My Help was founded in 2014 with a vision to revolutionise the aged care industry and provide the highest standard of care and support to all our clients in the aged and disability sector. Assisting people referred from Local Councils to ex-Veterans, we have delivered exceptional and personal, centred care to every individual.
For over a decade, we've been privileged to support individuals across Melbourne (Victoria) in living life on their own terms, right where they belong – at home.
Our journey has been one of growth, learning, and unwavering commitment to enhancing the quality of life for those we serve.
Compassionate care, now across continents
We are expanding into Ontario, Canada
Bringing the same mission, heart, and high standards to support individuals and families across borders with care that truly makes a difference.
Today, we're honoured to be making a difference in the lives of more than 2000 clients, each with their unique story and needs.
Our 10 years of experience have taught us that true care goes beyond tasks – it's about fostering independence, dignity, and joy in every interaction. Whether it's assistance with daily activities, specialised care, or simply providing a friendly face and a listening ear, we're here to ensure that home remains a sanctuary of comfort and personal freedom for all our clients.
Team Members
Get to know our amazing team
With a passion for innovation and a dedication to excellence, we bring diverse expertise to every project we undertake.
Our Management Team:
Our Service Coordination Team
Becky Richardson
Service Coordinator
Jade Tierney
Service Coordinator
Kim Lien Thong
Service Coordinator